(Double-click on the image to enlarge) senior management person or group of people who direct and control at the highest level an organization
3.2.7, ISO 9000:2005
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REQUIREMENT ANALYSIS - MANAGEMENT REPRESENTATIVE
OBJECT
Define the need for a central and focal point of authority over the management of GSC
DATA ENTRY
These may include:
* Approval by senior management * Appropriate resources
ACTIVITIES
Top management shall appoint a specific management representative with defined responsibility and authority to ensure that the QMS is implemented. The management representative may be represented by an executive who has been delegated authority to monitor the overall operation of the quality function and promote knowledge of customer requirements.
Top management shall ensure that any other duty or function assigned to this person does not produce conflicts with the performance of his duties as representative of management.
The management representative should be reporting regularly on the operation of the GSC and must maintain active participation in the regular revison and the establishment of quality objectives.
OUTPUTS
may include:
* The appointment of a management representative (GRs)
* Defined responsibilities for this position
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